Your unique PIN and registration information must match what’s in our system.Combined BC driver’s license and BC Services Card.Whichever method you choose, please have your government issued ID ready, including your personal health number.Agents are available Monday to Friday, 8:30 am to 4:30 pm PST (excluding statutory holidays). You will need a device with a camera, microphone, and speaker capable of video calls.

By calling 1-83 an agent will help you get your PIN and guide you through a virtual session to verify your ID.

Going to any Northern Health registration desk see locations and contact information.

If you don’t have a PIN yet, you need to verify your identification.

If you’ve recently received Northern Health services (e.g., lab tests), we might have already given you a HealthElife PIN.

Need to set up your account? Two steps are required: 1.

Book lab appointments at select medical labsĪlready have an account? Access the HealthElife website.

Check in online for walk-in lab and other outpatient services.

View scheduled hospital lab and medical imaging appointments, with more appointment types coming soon.

View your x-ray, ultrasound and other medical imaging reports.

View your lab results, including most COVID-19 tests.

HealthElife lets you manage your care from anywhere You can also access the information and services of any adult or elderly family member you may be supporting in care.

HealthElife gives you 24/7 secure online access to review select services that have been scheduled in the hospital setting and review your hospital digital health information from any computer or smartphone.

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